Privacy Policy
We value our customers and respects your privacy. Any information we collect about you is held with the utmost care and security. Your visit to our site and your use of any of the services or features we provide is subject to our terms and conditions of which this privacy policy is part. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
You acknowledge and agree that your personal data may be processed in accordance with this Notice. Processing your personal data is, amongst others, necessary in order for us to be able to fulfil a contract with you, communicate with you and send you newsletters.
1 About us
1.1 We are the data controller in respect of any personal data that we process about you pursuant to the Republic of Korea Data Protection Act, Regulation and all other applicable law from time to time relating to the processing of personal data.
1.2 If you have any comments or enquires related to this Notice, please do not hesitate to contact us at:
kgj@peninsularjewels.com
2 Personal Data Collected
2.1 We collect and process certain personal data about you for the purposes specified in section 3 below.
2.2 We collect any personal information that you provide to us directly, including when you subscribe to the Peninsular Jewels platform.
2.3 In addition, we collect certain information about you from the third parties. We may receive information about you if you use any of other websites we (or any member of the brand within our group) operate or other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers) and may receive information about you from them.
2.4 Further, we automatically collect certain information about your use of our webpage via cookies, including IP-addresses, type of browser and which pages you visit. Read more about our use of cookies here.
3 Cookies
Our Site uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please see our cookie policy.
3.1 Use made of your personal data
Information you give to us. We will use this information in relation to:
• Administration of our Site and performance of our contract with you: The information you give us is necessary to enable us to (i) fulfil your order (including acknowledging your order and communicating with you if there is any issue regarding the fulfilment of your order); (ii) make sure your order is delivered correctly; (iii) maintain your account; (iv)accounting, billing, reporting and audit; (v) authentication and identity checks; (vi) credit, debit or other payment verification; (vii) debt collection; (viii) safety, security, health, training, legal and administrative purposes.
• Providing customer service in pursuit of our legitimate interest as a retailer: We ask for your contact details, such as your email address and telephone number and order details to enable us to answer any questions you have about using our Site and to notify you about the status of your order and other customer care services such as identifying your requirements and shopping preferences. To provide those customer care services we may use your data for statistical and market analysis; case studies, research and development by us, or a third party we appoint as a data processor but in doing so your personal data will be anonymised for the use of it by these parties. They will not receive your name, address, email address or telephone number.
• Direct Marketing: We want to keep you up to date on our latest products, promotional offers and events in order to improve your shopping experience with us. We may use the information you provide and the information we collect about you to build a picture of your interests so that we may tailor our communications to you to ensure they are relevant and of interest to you and so that when you visit our site we can tailor your experience so that it is easier to shop with us.
Electronic Marketing. If you are an existing customer, we will only contact you by electronic means (email or text) about goods and services analogous to those which were the subject of a previous sale. Otherwise, we will contact you by electronic means only if you have explicitly consented to this. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have explicitly consented to this.
Other Marketing. We will only contact you by post or telephone only if you have consented to this. Opt-out of Direct Marketing: you may at any time opt out of Electronic or Postal Marketing in the conditions set out under Sections 9 and 10 of this Privacy Policy.
• Our service: To notify you about changes to our service.
• Our Site: To ensure that content from our Site is presented in the most effective manner for you and for your computer, and so that we can enhance your experience of using our Site.
